Shipping policy

Shipping & Delivery Policy

At PassNursing.com we do not ship physical products. Everything we sell is a digital file delivered straight to your email. That means no waiting for packages, no tracking numbers, and no shipping fees. Just instant access to the study materials you need.

📥 How Delivery Works

After you complete your purchase, your test bank will be delivered to the email address you used at checkout. In most cases this happens within minutes. There is nothing to ship and nothing to wait for. You can open your file and start studying right away from any device.

⏱️ Delivery Timeframe

✔️ Standard delivery time: Instant to 5 minutes after purchase.
✔️ Maximum delivery time: Up to 15 minutes in rare cases during high traffic periods.
✔️ Available 24/7: Our delivery system runs around the clock so you can purchase and receive your files at any time, day or night, including weekends and holidays.

📄 What You Will Receive

Your order will be delivered as a digital PDF file attached to your confirmation email or available through a secure download link. The file can be opened on any device including laptops, desktops, tablets, and smartphones. No special software is required beyond a standard PDF reader.

📧 Didn't Receive Your File?

If you completed your purchase and have not received your file within 15 minutes, please try the following before contacting support:

1. Check your spam, junk, or promotions folder. Delivery emails sometimes end up there.
2. Search your inbox for "PassNursing" or "order confirmation" to locate the email.
3. Make sure the email address you entered at checkout is correct and one you have access to.

If you have tried all of the above and still cannot find your file, reach out to us at support@passnursing.com with your order number and we will resend it to you right away. We typically respond within a few hours.

🚫 No Physical Shipping

PassNursing.com is a 100% digital store. We do not sell or ship any physical textbooks, printed materials, or hard copies. All products listed on our website are downloadable PDF files. No shipping address is required at checkout and no shipping charges will ever be applied to your order.

🌍 Available Worldwide

Because our products are delivered digitally, there are no geographic restrictions. Whether you are studying in the United States, Canada, United Kingdom, Australia, or anywhere else in the world, you will receive your test bank the same way and at the same speed. No customs, no international fees, no delays.

💬 Questions About Your Delivery?

If you have any questions about how our delivery works or need help accessing your files, do not hesitate to contact us at support@passnursing.com. We know how important your study time is and we are here to make sure nothing slows you down.

This policy was last updated in 2025 and applies to all purchases made on PassNursing.com.